Escalation choice

Use this page when route execution is blocked and you need the next concrete move.

This is not pricing or support sales. It is a decision checkpoint that helps you pick one of two real paths and act immediately.

Stay self-serve Prepare escalation context

Decision map

Choose one branch and run it now

Branch A — Stay self-serve

Use this when ownership is clear and you can run one more route cycle today

You get: immediate route-level execution steps and checkpoint logic.

Pick the blocker lane from Start.
Run one route checklist end-to-end.
Verify pass/fail with Deploy Verify.

Open self-serve path

Branch B — Prepare escalation context

Use this when the blocker repeats, owner is unclear, or constraints stop execution

You get: a structured context packet that can be reviewed and routed without guesswork.

Collect required fields with Intake Checklist.
Submit the packet through Assisted Intake.
Continue with a best-fit route from Start while waiting for follow-up.

Open escalation form

Default path

Default to self-serve first unless the escalation conditions above are true

Start with one more controlled self-serve execution cycle. Move to context handoff only when repeated blockers or ownership gaps prevent reliable progress.

Run self-serve now

Always move forward

Choose your next action

Open route Run tool Open hub